Click any “Register” or “Sign Up” button on this page. You’ll be directed to the All Slots Casino registration form. Fill in your full name, date of birth, email address, residential address and choose a password. Verify your email by clicking the link sent to your inbox. Your account is active immediately — NZD is set as the default currency for New Zealand players. The whole process takes under 3 minutes.

No — All Slots Casino strictly enforces a one-account-per-player policy. Only one account is permitted per person, household, IP address, device and payment method. Creating multiple accounts is a violation of the Terms and Conditions and results in immediate closure of all associated accounts and forfeiture of any balances or bonus winnings.

KYC (Know Your Customer) verification is required before your first withdrawal. You need to provide: (1) a government-issued photo ID — NZ passport or driver’s licence; (2) proof of address — a utility bill, bank statement or official NZ mail dated within the last 3 months showing your full name and address; and (3) payment method verification — a photo of the card used (cover the middle 8 digits) or a screenshot of your e-wallet. Verification is a one-time process and typically completes within 24 hours.

Click the “Forgot Password?” link on the login page. Enter the email address registered to your account and click Send. You’ll receive a password reset email within a few minutes — check your spam folder if it doesn’t arrive. Click the link in the email, choose a new password and you’ll be logged in. If you no longer have access to the email address on your account, contact live chat for identity-verified account recovery.

Basic details such as address, phone number and email preferences can be updated in your Account Settings. To update your legal name or date of birth — which require identity re-verification — contact the support team via live chat or email with supporting documents. You cannot change your registered email to one already associated with another All Slots account.

Under the Gambling Act 2003, New Zealand residents are legally permitted to gamble at offshore online casinos. New Zealand does not license domestic online casinos, but there is no law prohibiting Kiwi players from using internationally licensed platforms such as All Slots Casino. All Slots holds a Kahnawake Gaming Commission licence. All gambling is 18+ only under NZ law.

Contact All Slots Casino support via live chat and request account closure. Your account will be closed within 24 hours. Any remaining real money balance will be paid out to your registered payment method, subject to KYC verification being complete. If you are closing your account due to gambling concerns, we strongly recommend activating self-exclusion instead — this prevents re-registration and provides a stronger safeguard than simple account closure.

The minimum age is 18 years. This applies to all players regardless of jurisdiction. All Slots Casino performs age verification (KYC) before allowing withdrawals, and may request age proof at any point during your account’s history. Accounts found to belong to underage players are immediately closed and all funds returned.

Account locks can occur due to multiple failed login attempts (security lock), pending KYC verification, a responsible gambling tool you activated (e.g. cooling-off period), or a security flag triggered by our fraud prevention system. Contact live chat with your registered email address and date of birth. The support team will identify the reason for the lock and advise on next steps — most security locks are resolved within a few hours.

New Zealand players receive a 100% Welcome Bonus on their first deposit, up to a maximum of NZ$1,500. If you deposit NZ$200, you receive a NZ$200 bonus — giving you NZ$400 total to play with. The bonus is credited instantly after your first qualifying deposit of at least NZ$20. A wagering requirement of 35× the bonus amount applies before withdrawal. Full bonus terms are available on the Promotions page.

A wagering requirement means you must wager the bonus amount a set number of times before any winnings derived from it become withdrawable. For example: if you receive a NZ$100 bonus, you must place NZ$3,500 in total wagers (NZ$100 × 35) before those funds can be cashed out. Your real money balance (the deposit itself) can be withdrawn at any time — the wagering requirement only applies to bonus funds and their associated winnings. Most pokies contribute 100% toward wagering. Live casino games and table games typically contribute 10–20%. You can track your remaining wagering progress in your account dashboard.

The standard validity period for the Welcome Bonus is 30 days from the date of activation. Wagering requirements must be completed within this window — if you do not meet them in time, the bonus and any associated winnings are forfeited automatically. Free spins (where applicable) must be used within 7 days of being credited. Check individual promotion pages for specific time limits as they can vary by offer.

While you have an active bonus balance, the maximum permitted bet per spin or hand is NZ$10. Placing any bet above NZ$10 while a bonus is active — even accidentally — is a breach of bonus terms. The casino monitors bet sizes during bonus play and may void the bonus and associated winnings if this rule is violated. Once your bonus is fully wagered or forfeited, normal bet limits apply.

Yes — bonuses are always optional. If you make a deposit without claiming a bonus offer, your full deposit is credited as real money with no wagering requirements attached. You can withdraw your deposit and any winnings at any time without meeting any additional conditions. This is actually preferred by many experienced players who want maximum flexibility on withdrawals.

Most pokies and video slots contribute 100% toward wagering requirements. This means every NZ$1 wagered on an eligible pokie counts as NZ$1 toward your wagering total. However, progressive jackpot games (including Mega Moolah) typically contribute at a reduced rate — often 10%. Live casino games and table games usually contribute 10–20%. Always check the specific wagering contribution of a game in the bonus terms before spinning with bonus funds.

Yes — new players receive 30 free spins on registration at no cost, with no deposit required. Additional free spins are regularly offered as part of promotional campaigns, reload bonuses and game launch events. Free spins must be used within 7 days of being credited and any winnings from free spins are subject to wagering requirements (typically 30–35×) before withdrawal.

Bonuses are forfeited for the following reasons: the validity period expired before wagering was complete; a bet above NZ$10 was placed while the bonus was active; you requested a withdrawal before meeting wagering requirements (which voids the active bonus); our system detected bonus abuse or a breach of Terms and Conditions; or the game played contributes 0% to wagering. If you believe your bonus was incorrectly removed, contact support with your account details and we will investigate.

New Zealand players can deposit and withdraw using: POLi Pay (instant NZ bank transfer — ASB, ANZ, BNZ, Westpac, Kiwibank), Visa, Mastercard, Skrill, Neteller, Paysafecard and MuchBetter. All methods support NZD natively — no currency conversion or FX fees. Note that POLi Pay is a deposit-only method; withdrawals must use Visa, Skrill, Neteller or bank transfer.

The minimum deposit is NZ$20 for all payment methods. There is no maximum deposit limit for verified accounts. All deposits are processed instantly — your balance is available for play immediately after the transaction is confirmed. All Slots Casino charges no fees on deposits; however your bank or e-wallet provider may apply their own transaction charges.

All Slots Casino processes withdrawal requests within 24 hours for fully verified accounts. After casino processing, the time to arrive in your account depends on the method: Skrill and Neteller arrive the same day (within hours); Visa and Mastercard take 1–5 business days; bank transfer takes 3–7 business days. All withdrawals are free — no fees charged by the casino. Completing KYC verification before your first withdrawal ensures the fastest possible processing.

Yes — POLi Pay is fully supported for deposits at All Slots Casino. It is one of the most popular options for NZ players because it connects directly to your online banking with major NZ banks including ASB, ANZ, BNZ, Westpac, Kiwibank and others. Deposits are instant, free and require no card or third-party account. Note: POLi is a deposit-only service — you will need to select a different method for withdrawals (Visa, Skrill, Neteller or bank transfer).

The minimum withdrawal is NZ$20. Standard limits are NZ$5,000 per day, NZ$20,000 per week and NZ$50,000 per month. For jackpot wins (such as Mega Moolah), limits may be adjusted and large payouts handled individually by the finance team. If you need to request a higher limit due to a large win, contact support directly. Bank transfer carries a higher maximum (NZ$20,000 per transaction) and is often preferred for large payouts.

If your withdrawal has been pending for more than 24 hours, the most common reasons are: KYC verification is incomplete or documents are under review; an active bonus balance has unmet wagering requirements; the withdrawal method requires additional verification; or a routine security check is in progress. Log into your account and check the Verification section for any outstanding document requirements. If everything appears complete, contact live chat with your withdrawal reference number for an update.

All Slots Casino charges zero fees on both deposits and withdrawals. You receive 100% of the amount you deposit and 100% of the amount you withdraw. All transactions are processed in NZD, so there are no FX conversion fees on the casino’s side. Your own bank or e-wallet provider may charge their standard transaction fees — check with your provider for details. POLi Pay, Skrill and Neteller are generally free on the player’s side for NZD transactions.

Under anti-money laundering (AML) policy, withdrawals must generally be made to the same method used for deposits. For example, if you deposited via Visa, your withdrawal must also go to your Visa card. If you deposited via POLi (which doesn’t support withdrawals), you can withdraw to Visa or bank transfer. If you need to use a different method due to a change in circumstances (e.g. lost card), contact support — they can assist once additional verification is provided.

New Zealand accounts are set to NZD by default, meaning all deposits, bets, winnings and withdrawals are in New Zealand Dollars — no conversion required. All Slots Casino does support multiple currencies for players from other countries, but NZ players always operate in NZD. This means you’ll never see unexpected conversion charges or “what will this cost in NZD?” confusion — everything displayed on screen is in your actual currency.

All Slots Casino offers over 1,500 games across multiple categories: 900+ video pokies and classic slots, 200+ live dealer games, 150+ table games, 80+ Megaways titles, 60+ progressive jackpot games, 50+ crash games and more. Games come from 40+ software providers including Microgaming, NetEnt, Play’n GO, Pragmatic Play, Big Time Gaming, Push Gaming, Red Tiger and Evolution Gaming.

Yes — all games at All Slots Casino use certified Random Number Generators (RNGs) and are independently audited by eCOGRA (eCommerce Online Gaming Regulation and Assurance). eCOGRA has certified All Slots Casino continuously since 2003. This certification verifies that all game outcomes are genuinely random, published RTP percentages are accurate and player funds are protected. You can view the eCOGRA certificate on the All Slots Casino website.

Yes — most pokies at All Slots Casino have a free demo (play money) mode available without depositing or even creating an account. Simply open the game and select “Demo” or “Try for Free.” Demo mode uses virtual credits with no real money value, so winnings in demo cannot be withdrawn. Progressive jackpot games (including Mega Moolah) are not available in demo mode as the jackpot requires real money play.

RTP (Return to Player) is the theoretical percentage of total bets a game returns to players over millions of spins. A pokie with 96% RTP returns NZ$96 for every NZ$100 wagered on average. Higher RTP means more value over time. At All Slots Casino, RTPs range from 88.1% (Mega Moolah — lower because jackpot contributions) to 99% (Mega Joker). RTP is calculated over millions of spins and does not predict individual session results — short-term results vary widely due to variance.

The most consistently played pokie at All Slots Casino by NZ players is Book of Dead by Play’n GO (RTP 94.25%, max win ×5,000, high volatility). Mega Moolah by Microgaming is the most famous — it is the world’s highest-paying progressive jackpot slot with over NZ$1.4 billion paid out globally. Other NZ favourites include Gonzo’s Quest, Starburst, Bonanza Megaways, Big Bass Bonanza and Dead or Alive 2.

Yes — New Zealand players are fully eligible to win any of the four Mega Moolah jackpots (Mega, Major, Minor and Mini). All real-money spins of NZ$0.25 or more qualify. The jackpot wheel is triggered randomly and can fire on any spin, on any device, for any eligible player. The Mega Jackpot is guaranteed to be at least NZ$1,000,000 at all times and resets to that level after each win. The jackpot is paid out in full with no deductions.

If you disconnect during a spin, the game outcome has already been determined by the RNG at the moment you hit Spin — the result is stored server-side. When you reconnect and reopen the game, it will display the completed result. If the disconnection occurred before you hit Spin, the bet is returned. For live dealer games, each provider has its own disconnection policy — typically the hand or round is completed according to the established game rules.

All Slots Casino does not have a dedicated app in the App Store or Google Play. Instead, it operates as a fully optimised mobile web application — no download required. Open your mobile browser (Safari on iPhone, Chrome on Android), visit the casino website and it loads automatically in mobile-optimised format. You can add it to your home screen via your browser’s Share menu for a native app-like experience with a full-screen interface.

All Slots Casino is compatible with all modern smartphones and tablets: iPhone (iOS 13+), iPad, Android phones and tablets (Android 8+), and all major browsers including Safari, Chrome, Firefox and Edge. The mobile experience is fully optimised with touch controls, landscape and portrait orientation support, and the complete 1,500+ game library. No Flash required — all games use HTML5 technology.

Yes — the full cashier is available on mobile. You can deposit via POLi Pay (which opens your mobile banking app directly), Visa, Skrill, Neteller and other methods. Withdrawals are fully accessible from the mobile cashier. All responsible gambling tools, account settings and customer support are also available on mobile — the mobile experience mirrors desktop feature-for-feature.

Yes — the same 256-bit SSL encryption that protects desktop transactions applies to all mobile sessions. All data transmitted between your phone and the casino servers is fully encrypted. We recommend using a secure private WiFi network or your phone’s mobile data (4G/5G) rather than public WiFi for financial transactions. Ensure your device’s operating system is up to date to maintain the best security posture.

If games are loading slowly, try: clearing your browser’s cache (Settings → Browser → Clear Cache); switching from WiFi to mobile data or vice versa; closing background apps to free up device memory; using Chrome instead of Safari (or vice versa) to see if one performs better; checking that your browser is updated to the latest version. If the issue persists on multiple games, contact live chat — it may be a temporary platform issue that our team can investigate.

Yes — All Slots Casino has operated continuously since 2000 (25+ years) under Kahnawake Gaming Commission licence No. KGC-000-1075#09442. The casino has been eCOGRA certified since 2003 for fair games and timely payouts. It has never experienced a regulatory shutdown, player fund freeze or ownership scandal. The 25-year unbroken track record of paying out winnings — including multiple Mega Moolah jackpots in the millions — is the most reliable indicator of trustworthiness in the industry.

All Slots Casino holds player funds in segregated accounts — separate from the company’s operational funds. This means your balance is not used to fund the business and cannot be accessed to pay operational debts. Under Kahnawake Gaming Commission requirements, segregated funds must be returned to players in the event of insolvency. This protection has been in place throughout the casino’s 25-year history and no NZ player has ever lost funds due to casino insolvency.

Contact All Slots Casino live chat immediately and request an emergency account lock. Do not attempt to login again if you suspect a breach — this may alert the intruder. The security team will lock the account, investigate the login history and IP records, and assist you through a secure identity verification process to regain access. Change your email password as a precaution since your email is the account recovery route. Never share your casino password with anyone.

All personal data is protected by 256-bit SSL encryption on transmission and encrypted storage on secured servers. We do not sell your data to third parties for marketing purposes. Data is only shared with payment processors, identity verification services and regulatory bodies as required by law and our privacy policy. You have the right to request a copy of your personal data, correct inaccuracies or request deletion (subject to legal retention obligations). See our Privacy Policy page for full details.

Under New Zealand law, gambling winnings are generally not subject to income tax unless gambling is considered your primary source of income or you are a professional gambler. All Slots Casino is not required to report individual player winnings to IRD under its current licence jurisdiction. However, we recommend consulting a qualified NZ tax advisor if you win a significant amount, particularly a progressive jackpot, to understand your individual tax obligations.

Log into your account and go to Account Settings → Responsible Gambling. Here you can set daily, weekly or monthly deposit limits and loss limits. Limits take effect immediately when reduced — increases require a 24-hour cooling-off period (a protective delay built into the system). Session time limits and cooling-off periods are also available in the same section. All tools are free and instantly accessible without requiring support contact.

Go to Account Settings → Responsible Gambling → Self-Exclusion. Choose a period of 6 months, 1 year, 5 years or permanently. Once activated, your account is immediately locked — you cannot log in, deposit or play. Your remaining balance is returned to you. Self-exclusion is irrevocable for its minimum period — the casino will not lift it early under any circumstances, including if you change your mind. This firmness is intentional and designed to protect you.

Please reach out — help is free, confidential and available right now. The following New Zealand services provide immediate support:

Yes — the Cooling-Off feature allows you to temporarily suspend your account for 24 hours, 48 hours, 7 days or 30 days without permanently closing it. During a cooling-off period, you cannot log in, deposit or play. Your account automatically reactivates at the end of the chosen period. This is useful if you want a structured break without committing to a long-term exclusion. Access it via Account Settings → Responsible Gambling → Take a Break.

Several free tools are available to NZ residents: Gamban (gamban.com) blocks gambling websites across all your devices — it is the most comprehensive option. Net Nanny and Qustodio are parental control tools that can block gambling categories. BetBlocker (betblocker.org) is a free tool specifically for gambling site blocking. For mobile, iOS Screen Time and Android Digital Wellbeing both allow category-level content restrictions. These tools work best alongside self-exclusion from the casino itself.